The free call
Free
A short confidential conversation: the tenancy, any deadline, and whether a private intervention is the right setting. Conflict check begins here.
Book your free call →R / Rental deskChange route ↑
Rental desk · Landlord or tenant · One side per matter
02R / Position / Assess / Intervene
When a tenancy stops being routine and becomes a dispute.
For landlords with tenants who have stopped paying or won’t hand back the keys. For tenants with landlords holding deposits, ignoring maintenance, or pushing increases that don’t add up.
One side only
We act for landlords, and we act for tenants — but only ever for one side of a matter. Every enquiry is conflict-checked before we read a single document.
Situations we take
Six situations this desk is built for.
Rent arrears and bounced cheques.
Renewal and rent-increase disputes.
Deposit retention and recovery.
Maintenance, access and use of the property.
Notice, termination and possession.
Residential or commercial lease breakdowns.
Why pre-legal, here
Most tenancy disputes are worth less than the fight.
The Rental Dispute Centre exists, and sometimes it is the right answer — we will tell you when it is. But filing costs money, takes months, and hardens a relationship that sometimes still has to continue. For most tenancies, a private intervention costs less than the filing fee alone.
A measured, written approach — the chronology assembled, the position stated once and properly — often moves a tenancy dispute in weeks. And if it doesn’t, you arrive at the RDC with a file, not a shoebox.
Fees · Landlord
One flat fee, defined before instruction.
Landlord side · Conflict checkedA free first conversation, then a single flat fee covering the assessment and managed outreach to your tenant.
Assessment & outreach
AED 1,999 flat
We establish the tenancy position and notice history, then manage the outreach to your tenant — one fee, agreed before instruction.
Request an assessment →Fees · Tenant
Assessment first. Intervention second.
Tenant side · Conflict checkedA free first conversation, a fixed assessment, then a flat-fee private intervention where the matter is suitable.
The free call
Free
A short confidential conversation: the dispute, any deadline, and whether a private intervention is the right setting. Conflict check begins here.
Book your free call →Assessment
AED 1,499
We review the tenancy contract, Ejari, notices, payment record and correspondence, and give you a written recommended route — including “go to the RDC” or “let this one go,” if that’s the honest answer.
Request an assessment →Private intervention
AED 2,499 + VAT, flat
A defined mandate: verified chronology, a formal position put to the other side, structured rounds of written contact, a record of every reply, and a clear resolve-or-escalate decision at the end.
Open the matter →Straight answers
Before you open a rental matter.
Do you act for landlords or tenants?
Both — but never both sides of the same matter, and never without a conflict check first.
The other side ignores everything. What’s the point?
That is precisely what the written record is for. Silence in the face of a documented, reasonable position is itself evidence — and it shortens the road if the matter has to go formal.
What if it needs the RDC or a lawyer?
Then we say so — at the assessment stage if it’s already clear, or at the decision point if engagement fails. You go formal with the file built.
Private intake
Request a callback.
Leave your details and we’ll come back to you directly, and quickly, on whether this is something we can realistically help with. Sending this form does not start an engagement.