Free outline or fit call
Free
Tell us what happened, or ask for a short call. We check the fit and the parties, then send the proposed work and total fee. No engagement is created.
Get tenant help →R / Rental deskChange route ↑
Tenant file review · Landlord intervention · RDC route
02Administrative support · Not legal advice or representation
Rental dispute support in Dubai.
Rent, deposits, a notice received or communication that has broken down? Choose tenant or landlord support to see the work, the fee and your next step. The first enquiry is free.
Tenant
Tenant file review
A dated account of the issue, an index of the documents you provide and a list of missing records. Tenant file review: AED 1,573.95 including VAT. Factual communication coordination is a separate paid stage at AED 2,623.95 including VAT.
AED 1,573.95 including VATAED 1,499 + VAT · coordination AED 2,499 + VAT
Get tenant help →No payment at this step.
The review is built from the tenancy contract and Ejari record, payment evidence, notices, property-condition evidence, maintenance requests, access records and the message history. It does not decide whether a notice, rent increase, deduction or termination position is legally valid; it creates the factual file required for a properly informed next step.
Your issue
Rent increase or renewal. Record the current rent, the renewal clause, the notice date and method, the DLD Rental Index result captured on the relevant date and both sides’ written positions.
Rent increase →
Rent increase →
Security deposit. Record the amount paid, condition evidence, handover date, deductions alleged, invoices supplied and requests for repayment.
Deposit not returned →
Deposit not returned →
Notice already received. Preserve the notice exactly as served, including envelope, courier or notary record. We organise the response file; we do not rule on validity or draft a legal response.
Notice received →
Notice received →
Leaving early. Record the clause relied on, requested exit date, replacement-tenant proposal if any, handover conditions and the amount in dispute.
Leaving early →
Leaving early →
Maintenance and access. Record the reported fault, the contractual maintenance allocation, notice to the landlord or manager, access offered, attempted repairs and the continuing effect.
Filing at the RDC. If the matter goes to the Rental Disputes Center, the official route, documents and charges are set out in the filing guide.
RDC filing →
RDC filing →
Landlord
Landlord intervention
Organise the tenancy and payment record, agree the factual outreach and keep a record of the response. Landlord intervention includes one approved outreach sequence and one follow-up. AED 2,098.95 including VAT.
AED 2,098.95 including VATAED 1,999 + VAT · fixed stage
Get landlord help →No payment at this step.
The fixed fee includes:
inventory of the tenancy contract, Ejari, payment record and communications;
a dated rent, notice and contact chronology;
identification of missing administrative records;
one client-approved factual outreach sequence through the agreed channel;
one follow-up within the stated service period; and
a closing communications log recording any reply or non-response.
It is for a landlord who wants the record clarified and a practical factual approach made before instructing formal work — late payment, a renewal or access discussion, missing documents, an unclear handover position or a communication breakdown. Formal notices, possession and enforcement are separate from Dispute’s pre-eviction administrative work: when the requested work becomes formal notice, termination, possession, rent-arrears proceedings or enforcement, the client is referred to a law firm or an appropriately licensed UAE lawyer or legal consultant, and the organised Dispute.ae record remains available for that work.
Next steps
RDC process information → Which route applies? → Get landlord help →
How the enquiry works
Three steps
1. Tell us what happened. Send a short outline. No documents or payment are needed.
2. We confirm the fit. We check the parties and service scope, then send the proposed work and total fee. We act for one side only; every matter is conflict checked.
3. You decide. If you accept and pay, we provide the secure route for your records and begin the agreed work.
Records to prepare
Documents to prepare
Supply what exists; do not recreate or alter a missing record. Do not send any of it at first contact — the outline is enough; we tell you the secure route after acceptance.
For a tenant
passport or Emirates ID;
current tenancy contract and Ejari certificate, if available;
renewal offers or notices;
proof of rent and deposit payment;
maintenance, access or property-condition records;
move-in or move-out inspection evidence;
emails, messages and call records; and
any document showing a deadline.
For a landlord
proof of identity and ownership or authority;
current tenancy contract and Ejari certificate;
rent schedule, receipts and cheque records;
notices already sent and proof of delivery;
maintenance, access or inspection records;
tenant communications; and
the exact practical outcome sought from the administrative outreach.
RDC route
The RDC route
The Rental Disputes Center is the official Dubai forum for disputes arising between landlords and tenants within its jurisdiction. The current first-instance service page lists the latest Ejari, identity records, claimant IBAN and supporting documents among its requirements and requires documents to be in Arabic or legally translated into Arabic. Published filing fees and procedures are separate from Dispute.ae’s charges.
Whether a particular tenancy, notice, claim or missing Ejari record can proceed is a case-specific legal and procedural question. Dispute.ae supplies official-source information and organises records; it does not determine jurisdiction or file the case as legal representative.
Service stages
What you pay, and when
Rental desk · One side per matterNothing is paid at the enquiry. A stage is paid only after you accept its written scope. A tenant and a landlord are never both clients in the same matter.
Tenant file review
AED 1,573.95
Rental-record inventory, dated factual chronology, document index, missing-information list, current official RDC and DLD information links and an administrative issues sheet.
including VAT · AED 1,499 + VAT
Get tenant help →Tenant coordination (separate stage)
AED 2,623.95
Optional after the review: a client-approved factual communication, a defined follow-up schedule, an updated chronology and a communications log.
including VAT · AED 2,499 + VAT
Fees and service stages →Landlord intervention
AED 2,098.95
Inventory of the tenancy contract, Ejari, payment record and communications; a dated rent, notice and contact chronology; missing-record identification; one client-approved factual outreach sequence; one follow-up; and a closing communications log.
including VAT · AED 1,999 + VAT
Get landlord help →Rental FAQ
Rental dispute questions
Can both landlords and tenants use Dispute.ae?
Yes, but never on opposite sides of the same matter. Each enquiry is conflict checked and routed into a separate scope.
Does the landlord service include eviction?
It includes pre-eviction administrative assessment and factual outreach only. It does not include notice drafting, possession proceedings or enforcement.
Can you tell a tenant whether a notice or rent increase is valid?
No. We organise the notice, contract, timing and supporting records and provide the relevant official information. A legal conclusion requires an appropriately licensed adviser or the competent forum.
Do you file RDC cases?
Not under these administrative services. We can prepare an orderly factual file and secure handoff, but filing, pleading and representation are separate licensed work.
Is resolution guaranteed?
No. The other party may agree, disagree or not respond. The fee covers the stated administrative work, not a promised outcome.