Tenant files · Landlord intervention · RDC route
02Administrative support · Not legal advice or representation
Rental problems become harder when notices, payment records, condition evidence and messages are spread across different places. Dispute.ae organises that record and manages defined factual communication before proceedings. We act for one side only and complete a conflict check before accepting work.
Two separate services
This page contains two separate services. A tenant cannot enter through the landlord form, and a landlord cannot enter through the tenant form.
For tenants dealing with rent increases, renewal disagreements, security-deposit retention, maintenance or access failures, early termination, a notice already received or a broken communication chain.
First paid stage: Administrative Rental-File Review — AED 1,499 + VAT
Optional further stage: Administrative Communication Coordination — AED 2,499 + VAT
For landlords who want the tenancy file checked, the rent and notice history put into chronological order, and one defined factual outreach sequence completed before moving to formal eviction, possession or enforcement work.
Fixed stage: Landlord Pre-Eviction Administrative Intervention — AED 1,999 + VAT
Start landlord intervention →Tenant route
The tenant review is built from the tenancy contract and Ejari record, payment evidence, notices, property-condition evidence, maintenance requests, access records and the message history. We prepare:
The review does not decide whether a notice, rent increase, deduction or termination position is legally valid. It creates the factual file required for a properly informed next step.
Tenant route
Security deposit. Record the amount paid, condition evidence, handover date, deductions alleged, invoices supplied and requests for repayment.
Read the Security Deposit guide →
Maintenance and access. Record the reported fault, the contractual maintenance allocation, notice to the landlord or manager, access offered, attempted repairs and the continuing effect.
Rent increase or renewal. Record the current rent, contractual renewal clause, notice date and method, DLD Rental Index result captured on the relevant date and the parties’ written positions.
Read the Rent Increase guide →
Early termination. Record the clause relied on, requested exit date, replacement-tenant proposal if any, handover conditions and the amount in dispute.
Notice already received. Preserve the notice exactly as served, including envelope, courier or notary record. We can organise the response file, but we do not rule on validity or draft a legal response.
Tenant route
After the AED 1,499 + VAT review, an accepted tenant may open an AED 2,499 + VAT coordination stage. This includes a client-approved factual communication, a defined follow-up schedule, an updated chronology and a communications log. It does not include legal notice service, legal negotiation, RDC filing or representation.
Landlord route
The landlord service is deliberately earlier than eviction proceedings. It is for a landlord who wants the record clarified and a practical factual approach made before instructing formal notice, possession or enforcement work.
The fixed fee includes:
This service may be useful where the immediate issue is late payment, a renewal or access discussion, missing documents, an unclear handover position or a communication breakdown. It is not used to issue or draft an eviction notice, advise on a statutory ground, commence an RDC case, obtain possession or enforce payment.
Landlord route
The file moves out of Dispute.ae when the requested work becomes formal landlord-side notice, termination, possession, rent-arrears proceedings or enforcement. At that point the client is referred to a law firm or an appropriately licensed UAE lawyer or legal consultant. The organised Dispute.ae record remains available for the handoff.
Document checklist
For a tenant
For a landlord
RDC route
The Rental Disputes Center is the official Dubai forum for disputes arising between landlords and tenants within its jurisdiction. The current first-instance service page lists the latest Ejari, identity records, claimant IBAN and supporting documents among its requirements and requires documents to be in Arabic or legally translated into Arabic. Published filing fees and procedures are separate from Dispute.ae’s charges.
Whether a particular tenancy, notice, claim or missing Ejari record can proceed is a case-specific legal and procedural question. Dispute.ae supplies official-source information and organises records; it does not determine jurisdiction or file the case as legal representative.
Fees · Tenant
First paid stage: Administrative Rental-File Review — AED 1,499 + VAT. Optional further stage: Administrative Communication Coordination — AED 2,499 + VAT.
A short service-fit conversation and intake routing. No document review or engagement is created.
Book a fit call →Rental-record inventory, dated factual chronology, document index, missing-information list, current official RDC and DLD information links and an administrative issues sheet.
+ VAT
Start tenant review →Optional after the review: a client-approved factual communication, a defined follow-up schedule, an updated chronology and a communications log.
+ VAT
Fees and service stages →Fees · Landlord
Fixed stage: Landlord Pre-Eviction Administrative Intervention — AED 1,999 + VAT.
A short service-fit conversation and intake routing. No document review or engagement is created.
Book a fit call →Inventory of the tenancy contract, Ejari, payment record and communications; a dated rent, notice and contact chronology; missing-record identification; one client-approved factual outreach sequence; one follow-up; and a closing communications log.
+ VAT
Start landlord intervention →Choose the route that matches your side. If a formal date is close, do not let the administrative service delay urgent advice or an official filing.
Rental FAQ
Yes, but never on opposite sides of the same matter. Each enquiry is conflict checked and routed into a separate form and scope.
It includes pre-eviction administrative assessment and factual outreach only. It does not include notice drafting, possession proceedings or enforcement.
No. We organise the notice, contract, timing and supporting records and provide the relevant official information. A legal conclusion requires an appropriately licensed adviser or the competent forum.
Not under these administrative services. We can prepare an orderly factual file and secure handoff, but filing, pleading and representation are separate licensed work.
No. The other party may agree, disagree or not respond. The fee covers the stated administrative work, not a promised outcome.
Private intake
Leave your details and we’ll come back to you directly, and quickly, on whether this is something we can realistically help with. Sending this form does not start an engagement.