Free outline or fit call
Free
Tell us what happened, or ask for a short call. We check the fit and the parties, then send the proposed work and total fee. No engagement is created.
Get buyer help →D / Developer deskChange route ↑
Buyer-side developer disputes · Administrative support
01Administrative support · Not legal advice or representation
Property developer dispute support in Dubai.
Delayed handover, defects or communication that has broken down? We organise your agreement, payments and correspondence into a clear factual file. Start with a free enquiry; we confirm the work and fee before you decide to pay.
Buyer file review — AED 2,100 including VATAED 2,000 + VAT
What you receive
A file you can use
The buyer file review turns what you send us into:
a dated account of what happened — the chronology of material dates and events shown in your documents;
an index of your documents, connecting each event to the record that shows it;
a list of missing records and unresolved factual questions;
route information drawn from current official sources, without an individual legal conclusion; and
a structured file you can keep, or pass to an independent licensed legal adviser.
Built from the material you provide. We do not recreate or alter a missing record.
Your issue
Buyer-side files we can organise
The same headline problem can involve very different documents and routes. We begin with the record, not an assumption about entitlement or outcome.
Delayed handover. We record the original and amended contractual dates, any contractual grace wording, construction or completion updates, payment events, handover communications and your follow-ups. We do not apply a universal grace period or compensation formula; those questions require contract-specific, current legal review.
Delayed handover →
Delayed handover →
Cancelled or unfinished project status. We separate official project-status records from messages or marketing descriptions and capture the dates on which each source was checked. Project status can affect the possible route, so no forum conclusion should be made from an informal label alone.
Off-plan dispute records →
Off-plan dispute records →
Interim Property Register and Oqood records. Oqood is a Dubai Land Department service channel. The relevant factual check is whether the initial sale appears in the Interim Property Register through DLD records; certificate absence alone is not treated as proof of non-registration.
Oqood records → Official source: DLD — Request to Register the Initial Sale →
Oqood records → Official source: DLD — Request to Register the Initial Sale →
Defects and snag records. We organise handover notices, inspection or snag reports, dated photographs, rectification communications, access history and any acknowledgement supplied by the parties. We do not decide whether an item is a legal defect or determine responsibility for repair or compensation.
Developer defects →
Developer defects →
Payment and notice chronology. We align the payment schedule, receipts, account statements, reminders, default or cancellation communications and your replies. The output records amounts and dates shown in the supplied documents; it is not an accounting, quantum or legal-liability opinion.
Communication breakdown. We consolidate email, portal, letter and client-supplied messaging records into one log, flag missing threads and identify unanswered factual questions. A missing reply is recorded as a fact only; we do not describe silence as proof of liability or entitlement.
How the enquiry works
Three steps
1. Tell us what happened. Send a short outline. No documents or payment are needed.
2. We confirm the fit. We check the parties and service scope, then send the proposed work and total fee.
3. You decide. If you accept and pay, we provide the secure route for your records and begin the agreed work.
Optional coordination
Help with agreed follow-up
Need help with agreed factual follow-up? Buyer coordination is a separate service at AED 18,900 including VAT (AED 18,000 + VAT), subject to an accepted written scope. The file review alone does not include contact with the other party.
Within an accepted coordination scope, every outbound communication is factual, client-approved and logged; it is not legal representation or negotiation of legal rights. The buyer coordination stage carries an AED 10,000 deliverables-based service-refund condition. It is tied only to timely delivery of the listed administrative outputs, subject to the signed terms — not to any dispute result. Read the exact wording under fees and service stages and the Refund Policy before payment.
Records to prepare
Records to prepare
Supply what exists; do not recreate or alter a missing record. Do not send any of it at first contact — the outline is enough; we tell you the secure route after acceptance.
reservation form, sale and purchase agreement and amendments;
payment plan, receipts, bank records and developer account statements;
DLD/Oqood or Interim Property Register records available to the buyer;
project, unit and purchaser identifiers;
handover, completion, default, cancellation or other notices;
developer portal exports and dated status updates;
email and letter threads, plus relevant client-supplied messaging exports;
inspection, snag, access or handover records where relevant; and
a note of any hearing, filing, notice, payment or contractual deadline visible in the file.
Relevant guides
Read before you choose a route
A complaint channel is not the same as a contractual claim. DLD states that the RVS violation service excludes financial claims, contractual disagreement, rental matters, cancellation, reservation and compensation, so those issues may require another route. The guides below set out what each route does and the records to prepare.
Off-plan property disputes: records and next steps →
Which route handles a property dispute in Dubai? →
RERA complaint in Dubai: which route do you need? →
Delayed handover →
Developer defects →
Oqood records →
Service stages
What you pay, and when
Developer desk · Buyer-side onlyNothing is paid at the enquiry. A stage is paid only after you accept its written scope.
Buyer file review
AED 2,100
Dated chronology, document index, missing-records list and official-source route information.
including VAT · AED 2,000 + VAT
Get buyer help →Buyer coordination (separate stage)
AED 18,900
The administrative outputs and client-approved factual communication activity listed in the signed scope.
including VAT · AED 18,000 + VAT
Fees and service stages →Developer FAQ
Questions before you send an outline
Do you tell me which claim or remedy to pursue?
No. The review identifies records, dates, missing information and published route information. A licensed UAE lawyer or legal consultant must advise on rights, remedies, prospects and legal strategy.
Will you contact the developer?
Only within an accepted buyer coordination scope, and with your approval. Any communication within that scope is factual, client-approved and logged. It is not legal representation or negotiation of legal rights.
What if the developer has sent a notice with a deadline?
Tell us the date at first contact and seek prompt licensed legal advice where needed. Dispute.ae does not interpret or protect formal deadlines, and the enquiry must not delay an urgent legal step.